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General Terms & Conditions

Introduction, Application and Object
  1. Our conditions apply to all present and future business connections concerning the supply/ordering of our products (jointly “Goods”), unless they are changed or deemed invalid with our express written approval.
  2. Users in the meaning of these Terms of Business are natural persons with whom a business connection has been established without any commercial or independent professional activity being attributable to those persons. Contractors in the meaning of these Terms of Business are actual persons or legal entities or partnerships having a legal capacity with whom a business connection has been established, and who exercise commercial or independent professional activities.
    Customers in the meaning of these Terms of Business are both Users and Contractors.
  3. Differing, contradicting or complementary General Terms of Business, even if known, are not integral contract items unless their validity has been expressly agreed in writing.

Quotations and Completion
  1. Our quotations are subject to alteration. We reserve the right to make reasonable technical changes, changes of shape, colour and/or weight.
  2. By ordering goods, the Customer makes a binding declaration that he wishes to acquire the ordered goods.
    We are entitled to accept the contract offer contained in the order within two weeks after receiving it. Acceptance may be declared either by written confirmation or by delivering the goods to the Customer
  3. We shall immediately confirm receipt of Users’ orders for goods placed by electronic means. However, confirmation of receipt shall not constitute a binding acceptance of the order. Confirmation of receipt may be in conjunction with the declaration of acceptance.
  4. Contract completion is conditional upon proper and timely delivery to us by our suppliers. This only applies in cases where we are not responsible for the failure to deliver, particularly when a concurrent covering deal has been agreed with our supplier.
    The Customer will be informed immediately of the non-availability of the service. The payment in return will be reimbursed immediately.
  5. If a Customer places an order for goods by electronic means, we shall save the text of the contract and send it by E-mail to the Customer on request together with these General Terms of Business.
  6. The provision of servicing work or the supply of updates or upgrades to our products is to be ordered and paid for separately by the Customer.

Liability
  1. As of the moment of delivery, the risks relating to the Goods are for the account of the Buyer even if the transfer of title did not take place due to a lack of payment. In the latter case, the Buyer shall take an insurance with an insurer accepted by the Company. Clearing through customs, transport and handling can be preformed for and on behalf of the Buyer. All direct and indirect damages to the products and to the Buyer or third party including but not limited to loss of profits, cost of downtime, loss of production, delay are for the account of the Buyer.
  2. The Company shall in no case be responsible for damages exceeding the payments received by the Company.

Descriptive materials
  1. All technical details and descriptive matters given by or on behalf of the Company in respect of the Goods including any conditions and specification as to the quality intended by the Company to be as accurate as possible but no warranty or undertaking of any kind is given by the Company that the Goods shall be in conformity therewith.

Suspension / Termination of contract
  1. If the Buyer does not respect the present terms and conditions or if it defaults the payment of any indebtness to the Company or if any bank liquidation, receivership or bankruptcy proceedings are instituted by or against Buyer, then in any such event, the Company shall have the right in addition to any other rights and remedies it may have to suspend deliveries hereunder or to determinate its contract with the Buyer.

Miscellaneous
  1. No failure by the Company to enforce strict compliance by the Buyer with any of these conditions constitute a waiver thereof and no termination of the contract shall prejudice, limit or extinguish the Company’s right.
  2. In the event that anyone or more of the provision of this conditions of sale should be found to be illegal or enforceable, then all other conditions shall remain in full force.
  3. Unless otherwise provided in writing, any written communication or contact shall be made or given by registered mail sent to the other party. If so sent, the letter shall be deemed to be made or given two days after the date when posted.
  4. All Goods are supplied on the condition that they are not to be exhibited or displayed at any exhibition, fare or show in the world without the Company’s permission.

    The Company hereby gives the notice that any breach of this may cause the licence or licences to be withdrawn from the Company and the Buyer will be liable for any loss or damage to the Company by any withdrawal, notification or restriction of any licence

Competent Court
  1. Any dispute arises in connection with this agreement shall be submitted to the exclusive jurisdiction of the courts of Brussels.

Applicable law
  1. The terms and conditions are governed by the Belgian law.

 

  • If requested these terms and conditions of sale will be provided by the Company to the Buyer in Dutch or French.
  • Indien gevraagd zullen deze verkoopsvoorwaarden in het Nederlands of het Frans door de Vennootschap toegezonden worden aan de Koper.
  • Sur demande ces conditions générales de vente peuvent être envoyées en néerlandais ou en français par la Société l’Acheteur.